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How to Resolve Field Issues Faster with GoCanvas Follow-Ups

Resolve field issues faster with follow-ups feature image.
Posted on by GoCanvas Team

How to Resolve Field Issues Faster with GoCanvas Follow-Ups

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In field work, even small issues can snowball into big delays if they aren’t caught and handled quickly. Missed repairs, failed inspections, and incomplete work all impact timelines, budgets, and customer satisfaction.

That’s why GoCanvas® created Follow-Ups—a new feature designed to make field issue resolution faster, easier, and more organized. Whether you’re on a construction site, managing maintenance teams, or overseeing inspections, Follow-Ups gives you a better way to track, assign, and close the loop on issues before they become bigger problems.

Here’s how it works—and how it can transform your day-to-day operations.

What Are Follow-Ups in GoCanvas?

Follow-Ups are digital tasks that are automatically created based on information collected in a form.

Example:

  • A technician notes a failed inspection point during a site visit.
  • Instead of sending an email or hoping someone remembers, a Follow-Up is triggered automatically.
  • The issue is assigned to the right person, with all the details and deadlines needed to fix it fast.

Follow-Ups are directly tied to submitted forms, so everything stays organized, searchable, and trackable—no paper notes, no missed handoffs.

Want to see how? Take a quick tour below!

4 Ways Follow-Ups Help You Resolve Issues Faster

1. Instant Task Assignment

Instead of waiting for office teams to review forms and flag problems, Follow-Ups allow you to assign tasks the moment an issue is found. The right team member gets notified in real-time, reducing lag and speeding up issue resolution.

Up to 35% of a field worker’s time can be lost dealing with unplanned work due to unresolved issues. Catching problems early helps teams stay on track.

–McKinsey & Co.

2. Built-In Accountability

Every Follow-Up includes:

  • A clear issue description
  • A due date
  • An assigned team member
  • A direct link to the original form submission

This level of transparency keeps everyone aligned and accountable—with no confusion over who’s responsible or what needs to happen next.

Nearly 48% of all construction rework stems from poor communication or project data disconnects.

 –Autodesk + FMI Report

3. One Centralized View

With the Follow-Ups dashboard, you can see the status of every issue at a glance, giving you immediate insight into:

  • What’s open
  • What’s overdue
  • What’s been completed

Managers and admins can monitor workflows and manage timelines so every project stays on track.

4. Transparent Reporting for Every Follow-Up

Give customers full visibility into completed work by including Follow-Ups in your PDF reports. You can choose to include or omit Follow-Ups depending on your reporting needs.

You can download a detailed report showing:

  • The original issue
  • The assigned team member
  • Resolution step
  • Completion status

This is especially powerful when working with customers, clients, or auditors, as it creates a clear documented trail of what was reported, when action was taken, and how it was resolved.

The average direct cost of rework in U.S. construction is over $30 billion annually, with rework often costing 5–15% of a project’s total budget.

 –Construction Industry Institute + FMI Research

Use Cases: Where Follow-Ups Make a Big Difference

  • Construction: Track punch list items, safety hazards, and incomplete work.
  • Facilities management: Assign urgent repairs before they escalate.
  • Inspections: Resolve failed checkpoints faster with clear next steps.
  • Field service: Manage callbacks, warranty repairs, and return visits.

Ready to Streamline Your Field Issue Resolution?

Follow-Ups are included in your GoCanvas platform—no add-ons or complicated setups.
Start using them to catch problems early, respond faster, and keep your projects moving forward.

👉 Request a demo to see Follow-Ups in action! Already a GoCanvas customer? Learn how to get started with this step-by-step guide.

REQUEST A DEMO
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About GoCanvas

GoCanvas®, part of the Nemetschek Group, is an all-in-one digital solution that transforms the way businesses connect their office and field teams. Our user-friendly platforms simplify and streamline tasks like scheduling, dispatch, inspections, daily reports, work orders, and invoicing—digitizing paper processes to enhance safety and ensuring maximum compliance with industry standards.

Like a Swiss Army knife for the field, it’s versatile, reliable, and built to handle any task—letting you focus on the work that matters.

Check out even more resources

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Real-Time Field Data Entry for Google Sheets

Real-Time Field Data Entry for Google Sheets feature image
Posted on by GoCanvas Team

Real-Time Field Data Entry for Google Sheets

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Manual data re-entry is one of the biggest bottlenecks for field teams. Whether for job reports, inspections, or daily logs, collecting data on paper or separate systems leads to delays, errors, and extra admin work. For businesses already using Google Sheets to manage information, there’s a faster and more accurate way to get field data where it needs to go.

With GoCanvas®, you can connect your digital forms directly to Google Sheets, automating the flow of information from the field to your spreadsheets in real time. That means no more copying and pasting, no more chasing down paperwork, and no more waiting to make informed decisions.

Here’s how this integration works and why it’s changing the way field teams handle data entry for Google Sheets.

The Problem with Manual Data Re-entry

Manual processes don’t scale. Whether your team is filling out forms on paper or manually uploading results into spreadsheets, valuable time is lost, and mistakes are common.

Some of the biggest issues field teams face include:

  • Double data entry between field and office systems
  • Delays in receiving jobsite data
  • Inaccurate reporting from missed or misread entries
  • Limited visibility into real-time operations

When you rely on disconnected systems, simple tasks like pulling a report or sharing updates with your team become unnecessarily complicated. That’s where real-time automation makes all the difference.

How GoCanvas Connects Your Forms to Google Sheets

GoCanvas allows you to create fully customizable digital forms that work on phones or tablets in the field without any need for paper or manual uploads. With a Google Sheets integration, all submitted form data is instantly sent to your chosen spreadsheet, where it’s organized and quickly made ready to use.

Using this form-to-Google-spreadsheet workflow, you can:

  • Automatically populate sheets with real-time field submissions.
  • Eliminate copy-paste errors and retyping.
  • Organize data into the exact format your business needs.
  • Share live updates with teams, stakeholders, or clients.

Whether you’re tracking service calls, collecting inspection results, or monitoring equipment use, you can turn your GoCanvas forms into a seamless pipeline of live data feeding directly into Google Sheets.

Real-Time Visibility Without the Manual Work

The power of a GoCanvas and Google Sheets integration isn’t just about speed, it’s about having clear and accurate visibility into your operations as they happen. When data flows directly from the field to your spreadsheets, you eliminate the lag time between collection and reporting. No more waiting for end-of-day updates, digging through paper forms, or manually compiling data just to see where things stand.

Instead, every submission—be it a job completion form, safety checklist, or equipment report—automatically populates your spreadsheet the moment it’s sent. That live connection gives your entire team access to real-time insights they can instantly act on.

Here’s how that impacts every level of your business:

  • Field supervisors can monitor job progress as it happens, catch issues early, and keep crews on schedule without the back and forth.
  • Office staff can respond immediately to updates, whether that means dispatching additional resources or processing completed work orders faster.
  • Leadership and management gain a full-picture view of operations with clean, organized data that’s always current—no chasing status updates or waiting on reports.

This kind of visibility empowers your team to be more proactive, more responsive, and more aligned. You get faster reporting, stronger accountability, and more bandwidth to focus on improving operations, not managing spreadsheets or cleaning up after data delays.

With GoCanvas and Google Sheets working together, your field data becomes an always-on, real-time resource that drives smarter, faster decision-making at every level.

Built for Field Services Teams

For industries like construction, utilities, landscaping, and maintenance, field teams are constantly moving between jobsites, often working under tight deadlines and in challenging conditions. In these fast-paced environments, time spent on paperwork isn’t just inefficient—it’s a barrier to productivity and profitability.

That’s why GoCanvas is purpose-built to meet the needs of field services teams. With mobile-first digital forms and seamless Google Sheets integration, teams can collect, submit, and organize critical job data from anywhere—no Wi-Fi or office stop is required.

Instead of filling out paper forms that get lost or delayed, technicians can complete and submit reports directly from their phones or tablets. Everything from checklists and inspections to service reports and work orders can be digitized, standardized, and instantly shared.

With GoCanvas + Google Sheets, field technicians can:

  • Complete digital checklists and inspections in minutes: Reduce time spent on documentation and increase time spent getting work done.
  • Instantly send job details back to the office: Keep office staff and project managers informed in real time, without waiting for end-of-day paperwork.
  • Trigger real-time updates across shared spreadsheets: Ensure everyone from operations to leadership sees the same up-to-date information, with no manual input required.
  • Ensure clean, consistent records for every task: Standardize data collection across teams to avoid discrepancies and improve overall data quality.

Whether you’re tracking asset maintenance, jobsite progress, safety compliance, or service completion, this integration keeps your entire workflow connected—from the field to the office and beyond.

Explore how GoCanvas supports field services operations with tools designed to simplify data collection, improve visibility, and help your team perform at its best, wherever the work takes you.

Start Automating Your Data Today

If your team is already using Google Sheets to track field activity, there’s no reason to keep doing this manually. With GoCanvas, you can automate data entry for Google, reduce admin time, and get instant visibility into every part of your operation.

Explore more about GoCanvas integrations, learn how we support field services teams, and schedule a free demo to see GoCanvas in action.

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About GoCanvas

GoCanvas®, part of the Nemetschek Group, is an all-in-one digital solution that transforms the way businesses connect their office and field teams. Our user-friendly platforms simplify and streamline tasks like scheduling, dispatch, inspections, daily reports, work orders, and invoicing—digitizing paper processes to enhance safety and ensuring maximum compliance with industry standards.

Like a Swiss Army knife for the field, it’s versatile, reliable, and built to handle any task—letting you focus on the work that matters.

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How Digital Tools Reduce Paper Waste in Field Work

Posted on by GoCanvas Team

How Digital Tools Reduce Paper Waste in Field Work

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April is Earth Month, an opportunity to reflect on how we can contribute to a healthier planet. For businesses with field operations, one of the easiest ways to reduce environmental impact is to reduce paper waste. Many industries still rely heavily on paper forms, invoices, checklists, and reports, leading to mountains of wasted paper. But what if there was a better way?

Enter digital tools that streamline data collection, improve efficiency, and help businesses reduce their paper consumption. GoCanvas® provides a digital solution that not only improves your workflow but also supports your sustainability efforts. Let’s take a closer look at how going paperless can make a difference for your business and the planet.

The Environmental Impact of Paper Waste in Field Work

It’s no secret that paper waste is a growing concern. The environmental consequences of paper waste in field operations are significant. The average office worker uses 10,000 sheets of paper annually, contributing to massive deforestation, water usage, and pollution that increases the carbon footprint of industries relying on traditional paper methods. In industries like construction, landscaping, and field services, paper is often used for:

The production of paper consumes vast resources, and this energy-intensive process produces harmful pollutants that contribute to global warming. Every year, millions of tons of paper end up in landfills, where it contributes to pollution and environmental degradation. By switching to digital data collection, businesses can significantly reduce their environmental impact while improving efficiency.

How Digital Tools Reduce Paper Waste

1. Replace Paper Forms with Digital Forms

Reducing paper use is a simple but impactful way to contribute to sustainability. Switching to electronic documents reduces reliance on paper products and cuts down on waste. With GoCanvas, you can create custom digital forms for your specific industry needs, like conducting inspections or logging maintenance tasks. These forms can be completed on smartphones or tablets, making it easier to capture data in real time, eliminating the need for paper copies, and reducing human errors. 

2. Real-Time Syncing and Reporting

One of the key benefits of digital tools is their ability to instantly sync data across devices and teams, creating a more environmentally responsible workflow. With GoCanvas, the need for paper documents is eliminated, reducing paper waste and the time it takes to sort through faxes or a mail room full of printed documents. By going paperless, businesses can dramatically reduce pollution and lessen the strain on ecosystems. Each step toward digitizing your processes—whether it’s using a digital signature for agreements or adopting an app for field workers—contributes to saving paper and the environment, one transaction at a time.

3. Cloud Storage—No More Paper Shuffling

Storing records on paper not only takes up valuable space but also leads to lost or damaged files. With GoCanvas, all your data is securely stored in the cloud, ensuring that your information is always safe, accessible, and easy to find. Say goodbye to paper filing cabinets and the risk of losing important documents.

4. Automated Workflows

With GoCanvas, tedious paperwork and manual tasks are a thing of the past. Instead of waiting for signatures, chasing down forms, or spending hours entering data, everything flows automatically. Field workers can complete tasks on their devices—and the moment they hit submit, the data is instantly available to the office team for review and approval. This means less back and forth, fewer errors, and a whole lot less stress. By automating the little things, your team can focus on getting the job done efficiently and on time.

Celebrate Earth Month: Save Trees, Save Time, and Save Money

Field teams and operations managers can drastically cut down on paper waste by replacing traditional paperwork with digital workflows. Instead of using paper documents for inspections, work orders, or safety reports, teams can complete forms on a mobile app, ensuring real-time data capture and eliminating the risk of lost or damaged paperwork. Electronic signatures allow for instant approvals without printing contracts or agreements, while cloud storage keeps all records organized and accessible without cluttering office space. These small but impactful changes reduce unnecessary wastage of paper, simplify compliance reporting, and help businesses operate more efficiently while supporting sustainability efforts.

Let’s make Earth Month a turning point for your business. GoCanvas empowers you to reduce paper waste in just a few easy steps while improving compliance, safety, and operational efficiency. Ready to take the leap?

Request a demo today to see how digital tools can reduce paper waste.

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About GoCanvas

GoCanvas®, part of the Nemetschek Group, is an all-in-one digital solution that transforms the way businesses connect their office and field teams. Our user-friendly platforms simplify and streamline tasks like scheduling, dispatch, inspections, daily reports, work orders, and invoicing—digitizing paper processes to enhance safety and ensuring maximum compliance with industry standards.

Like a Swiss Army knife for the field, it’s versatile, reliable, and built to handle any task—letting you focus on the work that matters.

Check out even more resources

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Empowering Business Growth: Jon Coley on GoCanvas Partnerships

Jon Coley on GoCanvas Partnerships
Posted on by GoCanvas Team

Empowering Business Growth: Jon Coley on GoCanvas Partnerships

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Image of Jon Coley, GoCanvas.

The Future of Digital Transformation Is Collaborative

Technology is changing faster than ever, and businesses that want to stay ahead aren’t just adopting new solutions—they’re building strategic partnerships and white label software that fuel scalability, efficiency, and innovation. At GoCanvas®, we’ve always been focused on empowering businesses to work smarter with digital forms, automation, and seamless workflows. Now, we’re taking that a step further by expanding our partner network—and we want you to be part of it.

Meet Jon Coley: A Leader Focused on Growth and Innovation

To lead this initiative, we’re thrilled to introduce Jon Coley, GoCanvas’s Senior Vice President of Partnerships. With extensive experience scaling software companies through direct and indirect GTM strategies, Jon has successfully driven growth across multiple SaaS providers. He is dedicated to establishing GoCanvas as the premier partner for companies expanding their digital solutions.

“The best partnerships are built on mutual success,” Jon says. “At GoCanvas, we’re not just offering a product—we’re offering a way for businesses to grow, innovate, and differentiate themselves in their industries.”

Jon’s vision is simple: Create a partnership program that delivers real value, whether you’re reselling our platform or embedding it directly into your own digital automation.

Why Partnerships Matter: A New Era of Business Growth

GoCanvas has already helped thousands of businesses digitize paperwork, streamline workflows, and improve productivity. But we know that different businesses need different solutions—and that’s where partnerships come in.

By expanding our indirect business strategy, we’re making it easier for companies to:

  • Add GoCanvas to their product portfolio (for technology resellers and solution consultants).
  • Embed GoCanvas into their own software (for SaaS companies and product developers looking to add powerful digital forms without lengthy and costly product development).

This isn’t about shifting away from direct sales—it’s about making our technology more accessible to a wider range of businesses through strategic collaboration.

Two Ways to Partner with GoCanvas

We’ve built our partner network around two key opportunities:

1. Offer GoCanvas as a Standalone Solution

For businesses that want to expand their product offerings, the GoCanvas Reseller Program provides a turnkey solution to offer industry-leading digital forms and workflow automation. You get the tools, training, and support needed to sell GoCanvas to your customers and grow your business.

2. White-Label and Embed Our Technology

For software providers looking to enhance their platforms, GoCanvas’s White Label and Embedded Solutions allow you to seamlessly integrate our technology into your existing software. Whether you want a fully branded experience or a behind-the-scenes integration, we make it simple.

Spotlight: The Mobile SDK—A Game Changer for Embedded Solutions

For businesses with their own mobile and web applications, the GoCanvas SDK is a powerful way to embed digital forms directly into your platform. This enables you to offer your users the ability to easily capture data, automate workflows, and streamline field operations in real time—without the time, cost, or complexity of custom development..

Why Businesses Love the SDK

  • Embedded functionality: Integrate GoCanvas’s digital forms and workflow automation directly into your platform, keeping users within your ecosystem.
  • Brand control: Maintain a fully branded experience without relying on an external white-label solution.
  • Faster time to market: Quickly add powerful data capture and automation features without the cost or complexity of custom development.
  • Improved user experience: Keep customers engaged with a seamless in-platform experience that boosts adoption and retention.

It’s the perfect way to enhance an existing product without reinventing the wheel.

Looking Ahead: Join the GoCanvas Partner Network

Jon’s mission is clear: Make GoCanvas the best partner for businesses looking to scale. Whether you’re a reseller, a SaaS company, or a technology provider, our partner program is built to help you grow and succeed.

“We’re not just looking for partners—we’re looking for businesses [that] want to innovate alongside us,” Jon says. “Together, we can redefine how companies collect and use data in the field.”

Now’s the Time to Explore Partnership Opportunities

The demand for smart, digital solutions is only growing, and businesses that embrace strategic partnerships will scale faster and smarter. If you’re looking for new revenue opportunities and a way to bring more value to your customers, let’s talk.

Explore the GoCanvas Partner Network and see how we can grow together.

TALK TO OUR PARTNER TEAM

About GoCanvas

GoCanvas®, part of the Nemetschek Group, is an all-in-one digital solution that transforms the way businesses connect their office and field teams. Our user-friendly platforms simplify and streamline tasks like scheduling, dispatch, inspections, daily reports, work orders, and invoicing—digitizing paper processes to enhance safety and ensuring maximum compliance with industry standards.

Like a Swiss Army knife for the field, it’s versatile, reliable, and built to handle any task—letting you focus on the work that matters.

Start Your Partnership With GoCanvas Today

Enable your customers with a world-class field data collection solution and start driving revenue today.

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